San Dimas Customer Reviews
Thank you very much for the great deal on my mattress. I really appreciate
it! Your son did an amazing job on delivery. He is a true professional!
On behalf of girlfriend and I, we would like to thank you for the extra
"spring" in our mattress. We appreciate all the help you gave
us, even our delivery mishap.
Best sleep we have had in years! Thanks for everything!
- Gabriel M. -
Thank you so much for making purchasing a new mattress
so fun! I can't tell you how much better my sleep is now with the new mattress/pillows!
I just want to tell you how much I appreciated your generosity in getting
me such a fatastic deal!
"Very knowledgable and friendly staff, also gives u the best deal
when comparing to other bed stores. Their tempurpedic bed made me a deeper
and sounder sleeper. Would recommend them to anyone!" - James S.
"Over 4 years ago I was in the market for a bed, and was brought to
this place. My mother had previously bought two beds there and said that
the service was awesome, friendly and they willingly took care of everything
she needed, including new frames and sheets! I was skeptical, but decided
to check it out.
All the stories are true! Troy is one of the nicest and most knowledgable
salesperson I have met. There was no pressure, was allowed to ask as many
questions and look at as many mattresses as I wanted. When all was said
and done, I had a new bed with a frame and sheets! After paying, I was
worried about delivery, since many stores have a set radius and will charge
if anything is past that. Not here! Troy said he would deliver anywhere for free!
Give this place a look, cause I don't think I'll be going anywhere
else for my mattresses. On top of that, I've brought others to Troy
and all say the exact same thing. This place is one in a million!" - Adan E.
"They say the 3rd time is the charm. How true that statement is!
I walked into this place on a very hot day, sweat pouring down my face,
& very exhausted. All I want is to find someone who can educate me
so I can purchase the right mattress.
And then came Troy.
Talk about a salesman, he was great! Not pushy at all, which completely
impressed me from the start. All my questions, issues, and concerns (financially
of course) were answered. And even though I went for the semi-cheapest
mattress, Troy was supportive of my decision. This place had plenty to
choose from of which most are available for delivery or pick-up the next day.
Professionalism and quality of product. What more can you ask for?
I can only hope they'll be there in 10 years, for my next mattress purchase.
Thank you Troy!" - Agnes T.
"Today was my very first time at Bedtime Mattress & More and I
had a great experience. I was looking for a head board for my bed, but
wasn't sure exactly what I wanted and the manager Troy was very helpful.
He was a great salesman and answered all the questions that I had. The
store had a nice selection of metal and wood head boards, but I decided
to go with a metal one for a change. I was happy because I was able to
stick to the budget I had and get something that I really liked. If I
need mattresses of any other bedroom item I would definitely come back
here." - Kimberly M.
The best place to buy a mattress. I went in just to compare and check prices
and left after purchasing a mattress. They are extremely helpful, super
kind and very knowledgable. I would recommend this store to anyone looking
into buying a new bed.
Kimberly B. - Glendora, CA
Me & my girl friend decided to buy the best mattress at this store
from a referral and we were surely not disappointed with the customer
service. Troy was really helpful in finding us that best suited our needs
& we also purchased same mattress for our kids. Delivery was perfect
and on time as well. We are very grateful that we purchased our mattress
from this store. You would not be disappointed.
Willie K. - Rancho Cucamonga, CA
Best Price and Professional Suggestion!!! We were referred to this location
by a friend. The owner perfectly guided us to choose the mattress that
suited my need. I have been suffered with my back pain for years. The
Tempur-Pedic bed and pillow he suggested me to purchase really help!!!
Troy was not only really nice, but also really knowledgeable and helpful,
factoring in price, my specific need and situation, and explaining subtle
differences between the mattresses. There was no hard sell at all.
Overall, I was really really impressed by this place, and would highly
recommend it to anyone who is looking for a right mattress that suite
Anna T. - Rancho Cucamonga, CA
Excellent customer service!! I have been in the market for a mattress for
a few months but never understood all the differences between mattresses.
I received an ad in the mail and decided to visit Bedtime. Troy was so
knowledgable, he listened to my concerns and explained the various types
of mattresses and the difference between innerspring and memory foam.
After purchasing the perfect mattress, at a comfortable price, I knew
I made the right choice with Bedtime. I would highly recommend Troy and
Bedtime to anyone looking for a great mattress at a great price. I know
I'm gonna sleep good tonite!
Robin C. - Rancho Cucamonga, CA
Shopping at bedtime matters was a great experience. Troy Flores customer
service was outstanding and he was very knowledgable on what he was selling.
He helped my wife and I pick the right matters. i would recommend everyone
to shopped here.
Rodney E. - Claremont, CA
Honest to goodness, I pulled off the 57 on Arrow Hwy looking for a mattress
store. I got on my phone, found a yelp review of Bed Time and saw that
I was less than a mile away. I had been to several mattress stores and
departments in big stores like Macy's looking for an extra firm mattress
with quality and within my budget. No luck until I got to Bed Time. I
was immediately approached by Troy, a big smile and strong handshake,
and the fun began. Now, I am not the most friendliest customer with salespeople
who push, push, push or with salespeople who don't know their product.
I am not mean, I just quickly lose interest. Troy was very knowledgable
and patient. When I asked100 questions about mattresses, he has answers
for all of them without hesitation. How can one person know so much about
mattresses? : ). Anyway, I told him I was looking for an extra firm bed
and he immediately showed me two to try out. The second one I knew immediately
I was going to buy. Why? It was in my budget. It was an organic bed. It
is made right here in LA. The shipping was free. They would take my old
mattress away for free. It came with a free bed frame which I needed for
my guest room bed. And boy was the mattress extra firm! Not a lot of people
can sleep on an extra firm mattress, even me. I was taking a big risk
but wanted to have a good night sleep without back pain in the morning.
I was already sleeping on a Sealy Posturepedic and had also owned a memory
foam bed. Both of those mattresses were horrible for my back. After sleeping
on a firm bed at a friend's house and feeling the difference in the
morning, I started my mattress buying adventure. Bed Time was my final
stop. It has been about 30 days since I received my mattress. I love it!
It has improved my sleep so much. I find myself now oversleeping -- ekes!
The mattress was delivered exactly on time and scheduled during my availability.
No need to take time of work! The delivery guys were very nice and professional.
They also helped set up the free bed frame in my guest room. I am very
pleased with Bed Time, Troy, and my new organic mattress. Thanks Troy,
thanks Bed Time!
Lynn K. - Montrose, CA
This is the 3rd mattress I have bought here, never underestimate the power
American small business owners. Troy is helpful, friendly, and not pushy.
The selection of mattresses is perfect. I picked a Simmons beauty-rest
paid and it was delivered the within hours of leaving, they set it up
and hauled away my old one.
My biggest problem was I went from a Full to a Queen and had to run out
and buy sheets and blanket so I could sleep that night LOL!
Lisa P. - Upland, CA
Dealt with Danny today, great salesman. After looking around and laying
down of several mattresses county wide for the last few months, we finally
broke down and went into this store after reading the positive reviews.
Let me just say that my wife and I are thrilled. We broke down and purchased
the Simmons Black Beauty Brooklyn model and let me tell you, it's
definitely well worth it. You do get what you pay for.
Danny was very knowledgable and not at all pushy. He really did close the
sale. We will be returning for sure. Thanks Bedtime!
Ruben H. - Claremont, CA
After a horrible experience at the Covina Ashley Furniture coming here
was a breath of fresh air. The salesman here was very nice and treated
us as people not just another sale. Paul was very professional and I will
definitely be back to see him for future purchases. Come here you won't
be let down.
Stephen C. - San Dimas, CA